For more resources and information, visit our Salesforce Knowledge base. Here you'll find our online database of QMotion FAQ's, announcements, how-to and troubleshooting articles created by our Customer and Technical Support teams.
QMotion fabric samples are now readily available and easier to get than ever when you visit our new online portal, where you can easily search, browse, and order directly from our entire line of roller shade memo samples.
For immediate assistance, please call QMotion's customer service line at 877.849.6070 or contact us via email.
To view the CAD / DWG drawings and Specifications click here.
Qsync Smartphone/Tablet Control
A: The Qsync has a unique feature where once it is configured by a phone or tablet, the next ones to connect to the Qsync will download those groups, and not need to configure them all over again.
A: This is a security feature to ensure that guests cannot edit the groups and cause mayhem in the Qsync configuration. Synced groups can only be changed from the original device, or by resetting the Qsync. There are options in the QMotion app for Qsync which walk you through this process.
A: You may add an unlimited number of shades to a group.
A: The Qsync is compatible with the Qrelay which can help in situations where the signal cannot reach the shades.
A: 491 groups may be created on a Qsync.
A: Yes. Any wifi router can be used with a Qsync. However, remember, you need to be able to connect to the router with your smartphone or tablet to control shades with the Qsync. This means, we strongly recommend attaching the Qsync to your main router where you usually connect for home or office internet access.