For more resources and information, visit our Salesforce Knowledge base. Here you'll find our online database of QMotion FAQ's, announcements, how-to and troubleshooting articles created by our Customer and Technical Support teams.
QMotion fabric samples are now readily available and easier to get than ever when you visit our new online portal, where you can easily search, browse, and order directly from our entire line of roller shade memo samples.
For immediate assistance, please call QMotion's customer service line at 877.849.6070 or contact us via email.
To view the CAD / DWG drawings and Specifications click here.
A: No. All three products are still in the line: Qbasic, Qbasic+ and Qfree
A: Yes. The tubes will all be perforated at shipping. The perforated tube will have a cover over the battery replacement slot so as not to damage the fabric. That needs to be removed and replaced with the battery cover when upgrading to motorized.
A: We are adding a new reverse battery MCA for the product offering for Qbasic+. So, shades can be manual as left/right standard/reverse, and we will have the right replacement MCA without needing to ship springs.
A: On the manual Qbasic+ shade, the side with the chain is adjustable. On the motorized shade, both sides have brackets that can be adjusted by raising or lowering during installation.
A: Upgrade kits are available with any currently supported QMotion control protocol.
A: Start the project thinking about this, especially in new construction or in a home that will have wired shades in other rooms. If there is a chance that shades may be upgraded, start wiring for the desired system when wiring for other motorized shades.
A: The internal spring systems on the manual shade makes raising and lower the shade smoother and requires less pull force. It also is there to be ready for the motorized system, as that same system will support it.
A: QMotion shades all are designed for professional installers, to ensure proper leveling, performance and programming. Training given by QMotion supports the professional installers in getting it right.
A: Depending on the selected fabric and its own capabilities, the Qbasic+ system can be used for shades up to 10ft wide by 10ft high.
A: No, the Qbasic+ manual shade is ONLY chain controlled and does not have manual override operation. Upon conversion to a motorized shade, then it will have the standard manual override feature.